Contextual Design of Interactive Systems

Material for the course Contextual Design of Interactive Systems, summer term 2019.

Materialien für den Kurs Contextual Design Interaktiver Systeme, Sommersemester 2019.

Weitere Webseiten: [ LSF | Learnweb ]

Other websites: [ LSF | Learnweb ]

Slides and Handouts

  • Introduction
    Rules and regulations, learning outcomes, literature.
    [ Handout | Slides ]
  • Overview
    Examples, linear and iterative design processes
    (09.04.2019, 16.04.2019)
    [ Handout | Slides ]
  • Research Methods
    Usability, formative/summative, analytical/empirical, quantitative/qualitative
    (16.04.2019, 23.04.2019)
    [ Handout | Slides ]
  • Goal-Directed Design
    • Overview
      User Goals, Models, Process
      [ Handout | Slides ]
    • Research
      Understanding the Problem, Contextual Inquiry
      [ Handout | Slides ]
    • Modeling Users
      Goals, Personas
      [ Handout | Slides ]
    • Scenarios
      User stories, Scenarios, Scenario-Based Design
      [ Handout | Slides ]
    • Design
      Framework, Refinement, Storyboards
      [ Handout | Slides ]


Course readings can be downloaded in the learnweb. Every text has a wiki-page in the learnweb, please use to describe and summarize the text and link it to the course. Results of the discussion may also be written up in the learnweb.

Other deliverables can usually either be submitted through the Learnweb or presented in the course. There will be no compulsory assignments, but the content of assignments will be relevant for the exam.

Learnweb-submissions are usually to be in PDF-format:

  • txt is OK for text only or code
  • SVG, PNG and JPG is OK for images
  • mp3, wav and ogg is OK for audio
  • mp4 is OK for video
  • No files from word processors or graphic programs, please (doc, docx, odt) &emdash; those will not be marked
  • You can submit acceptable file types also in zip, gz, bz2, xz or rar archives

Only homework assignments will be listed here, group work assignments to be discussed during class can be found in the respective slide deck or handout.

2.1: Required Reading Week 1

  • Norman, Donald A. Human-centered design considered harmful. interactions 12, no. 4 (2005): 14-19.
  • To be discussed 16.04.2019.

3.1: Required Reading Week 2

  • Pruitt, John, and Jonathan Grudin. Personas: practice and theory. In Proceedings of the 2003 conference on Designing for user experiences, ACM, 2003.
  • Chapman, Christopher N., and Russell P. Milham. The personas’ new clothes: methodological and practical arguments against a popular method. In Proceedings of the human factors and ergonomics society annual meeting, vol. 50, no. 5, pp. 634-636. Sage Publications: Los Angeles, CA, 2006.
  • To be discussed 30.04.2019.

5.2: Deliverable Contextual Inquiry

  • Form pairs of 2 who do not know each other well
  • Use a system you are acquainted with and research your use of it
    • You actually have to do the task You would actually do the task on campus on the device you’re using
  • The other person conducts a contextual inquiry on their task:
    • Focus. Decide what to pay attention to.
    • Partnership. You act as an interested learner, they act like a knowledgable expert.
    • Perform the inquiry. Ask probing questions. Have them teach you. Don’t generate questions in advance; think of them as you observe. Focus questions on what you see happening in context.
  • Document your findings
  • Present your findings in the course
    • Due date: 07.05.2019

6.1: Required Reading Week 3

  • Go, Kentaro, and John M. Carroll. The blind men and the elephant: Views of scenario-based system design. interactions 11, no. 6 (2004): 44-53.
  • To be discussed 14.05.2019.

6.2: Deliverable Persona

  • Form groups of 4 out of the pairs from Assignment 5.2
  • Imagine you are re-designing the system used in the previous assignment
  • Create at least two different personas
    • For example a primary and a negative
  • Focus on
    • Characteristics
    • Experiences
    • Motivations
    • Goals
  • Feel free to use a templates
  • Present your findings in the course
    • Due date: 21.05.2019

8.1: Required Reading Week 4

  • Sauer, Juergen, and Andreas Sonderegger. The influence of prototype fidelity and aesthetics of design in usability tests: Effects on user behaviour, subjective evaluation and emotion. Applied ergonomics 40, no. 4 (2009): 670-677.
  • To be discussed 28.05.2019.

Materialien aus vorhergehenden Semestern

Material from previous installments is only available in the German language.

Folien und Handouts


Last modified: Tuesday, 2019-05-21 18:17 UTC.